means we have no internet.
1. Is it BT?
2. Is it the network router?
3. Is it the ADSL box?
4. Is it the Zonealarm firewall?
5. Is it the network router firewall?
Much head scratching with only a blackberry for internet help. Half a day later it turns out to be the BT ASDL box. This must be the 4th one we have had. After a 12 week mess around with an intermittent fault a spare asdl modem is now kept at all times. But where has it been stored...............?
Swapping a new box is not the end of the matter. Software says the internet is working, I can see it's not. The asdl modem needs a user name and password this has been given but still no cigar.
For some reason it finally starts working. First port of call Ebay for a new adsl modem which we win for £1.
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